Sales department
Health and wellness clinic
Calls, texts, and bookings tracked against clinic revenue every month, down to who actually showed up.
PlaybookDownload the playbook Sales department playbook
Resources
Stories about the people
behind the work.
Where Filipino talent came from, where it is going, and what we have learned running departments for companies around the world.
Playbooks
Departments we
have built and run.
Not one hire at a time. Whole desks, with the software, the training, and the reporting already in place.
Outbound SDR desk
Mortgage and finance brokerage
Trained callers working inbound and outbound leads, qualifying them faster, and booking appointments on the brokerage calendar.
PlaybookOperations desk
Concrete repair company
Proposals, agreements, and step by step guides for every job, written once and run every time.
PlaybookReal estate marketing
Residential brokerage team
Listing marketing, buyer and seller guides, and campaign briefs, run by a vertical team leader.
PlaybookSDR playbook
AI software company
A sales development playbook and pipeline steps, built so the client's own team could run it.
PlaybookTraining desk
Technology corporation
Staff and customer training documents, structured so anyone new can follow them on day one.
PlaybookNames and numbers are published with each client's approval. Ask for the full story on the call.
The department playbook
How we build and run a department, in ten minutes of reading.
The four steps, the four practices, what we measure, and what it costs. Written for owners building a real department, not a first hire.
Six desk playbooks and the general one. We ask who you are first, once.
Our roots
Filipino talent is on the rise. Here is why the world is finally noticing.
From the call centre to the corner office. Forty years of the world's work, and the generation it created.
Read the storyThe Filipino nurse in America
Sixty years of care, and what it taught a country about showing up.
How to run a remote team in the Philippines
Hours, holidays, pay, culture, and the mistakes most companies make in month one.
What a Chief of Staff actually does
The role that turns a busy founder into a company. What it is, and what it is not.